BanksFidelity Bank Plc

How To Get Started With Fidelity Online Banking

Fidelity online banking platform gives you access to do your banking with Fidelity Bank Plc when it’s convenient for you. The Fidelity Bank online banking gives you free, safe, and secure privilege to all your Fidelity bank accounts anytime 24/7 ever.

By signing up for Fidelity internet banking, you can gain access to managing all your Fidelity bank transactions online from the comfort of your home anywhere and anytime without going to the bank branch.

Yes! With it, you can carry out any sort of transactions/services offered by Fidelity Bank PLC.

This is the form of online banking service that allows you to access your Fidelity bank account online via a web browser with the help of an internet-enabled device.

Next to it is the Fidelity Mobile App where you will have to download the Fidelity online banking app to start managing/performing transactions online.

What of those without an internet-enabled device? Those without smartphones can also carry out their daily transactions and manage their Fidelity bank account with the help of Fidelity bank USSD code.

If you’re here to know more about Fidelity online banking and how to get started, I promise you that you are on the right page because after going through this article, you’ll be enlightened on how to get started with Fidelity internet banking here.

Fidelity Online Banking

What can Fidelity Online Banking Do For You?

  • Buy Airtime
  • Pay bills
  • Purchase airline tickets
  • Make payments easier and faster
  • Manage Transaction Limits
  • Make bulk payments to up to 1000 beneficiaries at a Go! Ideal for Salary and Vendor payments
  • Enjoy enhanced security by having multi levels of transaction authorization

Requirement needed to get started with the Fidelity online banking

Fidelity Bank Nigeria online banking will need you to have the following before accessing its online banking platform:

  • You must a Fidelity account holder and have an account number
  • Fidelity Debit/Credit card (ATM card)
  • Mobile phone number linked to your Fidelity bank account
  • Email address that is associated with the account
  • A smart device (phone, tablet or PC)
  • Internet connection.

Once you have got the following requirement mentioned above set, carrying out Fidelity internet banking is on the go.

Fidelity Online Banking Registration

Asking how do I register for online banking with Fidelity? Pay attention here. To get started on how to activate Fidelity online banking.

Now, from a smartphone, tablet, or computer complete the Fidelity bank Plc enrollment form to start using the Fidelity Personal Online Banking.

Here is how to register for Fidelity internet banking.

  • Go to Fidelity online banking enrollment page
  • Move down and click on “Enroll Now”
  • On the next page that opens, start fill in the Fidelity internet banking form.
  • Select your Fidelity account type
  • Enter your Fidelity account number
  • Next, enter the Tax ID number (SSN, EIN etc) that is associated with your Fidelity account.
  • Enter mother’s maiden name
  • Insert your date of birth
  • Enter your email address
  • Confirm the email address
  • Lastly, click “Enroll”.

That’s all on how to register for Fidelity online banking.

Please ensure you complete all of the following fields and also note that all field indicates with * are required.

If you have already enrolled the Fidelity online banking, follow the steps below to Login to the Fidelity bank online banking platform.

Fidelity Internet Banking Login

Below is how to login to the Fidelity online banking page:

  • Visit the Fidelity online banking login page
  • Type in your Username in it required field
  • Enter your Fidelity internet banking password
  • Click the “Login” button.

How to do Fidelity Bank Online Transfer

To transfer money within a Fidelity bank account or other banks account online via internet banking, following the steps below:

  • Go to Fidelity ibanking portal.
  • Enter your Username and Password
  • And click on the Login button
  • On the Fidelity online banking dashboard, click on “Transfer Fund”
  • Fill in the transfer details are requested of you
  • Review and click send button

Once your transfer is successful, you will get a congratulating message saying “transfer successful”.

How to reset Fidelity Internet banking password

If you ever forgot your Fidelity online banking password, following the steps below will help you reset it easily.

To get started here is how to reset Fidelity’s online banking password.

  • Go to Fidelity “Forgot Password” page
  • Enter your Fidelity internet banking “Username”
  • Type in the last 4 digits of your “Social Security Number” or “EIN”
  • Enter the email address linked to your Fidelity bank online banking account.
  • Now, click on “Reset Password”

After that, your temporary password will be sent to the email address associate with the online banking account and will be valid for 30 minutes.

If in any way you do not receive your Fidelity online banking password within five minutes, kindly visit the nearest Fidelity bank branch or contact Fidelity customer support during working hours on 855-547-1385.

You can also get them on Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance.

Benefits of Fidelity Internet Banking

The following are benefits users will enjoy from Fidelity online banking:

  • View your Fidelity accounts summary anytime
  • Fidelity bank accounts management saving both time and energy
  • Bulk Payments to Up to 1000 beneficiaries at a go especially for Salary and Vendor payments
  • Vigorous bills payment (e.g. DSTV, PHCN, Airpeace, Quickteller Merchants, Remita Billers, e.t.c.)
  • Manage transaction limits
  • Funds transfer to fidelity, and other bank accounts
  • Set up multiple authorization levels (workflow) on fidelity corporate online banking.
  • Airtime purchase
  • Foreign currency funds transfer.
  • Accounts statement download in a variety of formats like PDF, Doc, etc.
  • Save beneficiaries.
  • Self-transfer without the Fidelity bank token response.
  • Upload your very own profile display picture, and more.

Fidelity Bank Online Account Opening

Fidelity online doesn’t just support only banking but also account opening. You can now open an account online with the Fidelity online account opening portal (OAOP), and get a business or personal account in minutes.

How to open a Personal Fidelity bank account online

Under a personal account, you can open a Fidelity current or savings account in a few easy steps.

  • Visit Fidelity Bank Online Account Opening Portal at
  • Click on “Open Personal Account”
  • Next, click on the “Open A New Account” button
  • Select “Currect or Savings” account
  • Choose whether to open the account with BVN or without BVN
  • If with BVN, enter BVN for verification and click “Verify”
  • Enter OTP sent to your phone (i.e on the SIM linked with your BVN)
  • Then click “Next”
  • Fill in your personal detail as requested
  • Click on “Submit” button.

How to open a Business Fidelity bank account online

With Fidelity Bank Plc, there is an account tailored for every business online. Here is how to create a Fidelity business account online:

  • Visit Fidelity Bank Online Account Opening Portal at
  • Click on “Open Business Account”
  • Next, click on the “Open An Account” button
  • Select to open with Registration Code or choose “I don’t have a registration code” to open without registration code.
  • Enter you business name.
  • Click on “Let’s Go”.
  • Input your BVN and click on verify button.
  • Enter the OTP sent to your linked BVN number and click verify.
  • Fill in your business/personal detail as requested
  • Click on “Submit” button.

That’s it on Fidelity bank online account opening both Personal and Business.

Fidelity Bank Online Contact

Contact the following Fidelity online banking channels below if you ever run into issues banking online:

  • Fidelity Bank Contact Email:
  • General Enquiries: 0700 3433 5489
  • From abroad, call: 0908 798 9069
  • Fidelity Bank WhatsApp: +234 903 000 5252

Frequently Asked Questions

Find below frequently asked questions about Fidelity internet banking:

What if I forgot my Fidelity Online Banking Password

Kindly start a password reset using the “forgot password” as written above.

How do I unlock my fidelity online banking

To unblock your Fidelity internet banking account if block, please visit any Fidelity branch near you or call a customer service representative on 800-343-3548.

If my Fidelity online banking is locked can I still use my card

Yes, you can still use your Fidelity credit card if your online banking account’s username and password have been locked.


Contain here is everything you should know about Fidelity online banking. I hope you find this article informative. Please do share to help others also.

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